Predicts your future sales! Get new customers, Know your customer, Know your customer ,Retain your customer.
Helps you to understand your business better - what is wrong, where you should focus, who are your key customers, what will happen if they move away!
Startup Guide and Tips
1.First Identify yourself - I AM A ?
If you are a Chef /Reseller/Home Cooperative (Govt supported ) home scale production of Spices, Vegetables, Sauce, Dried & organic foods etc.
If you are a Registered Business which requires Government Licenses like running a Restaurants, Hotels, Bar, Bakery, Grocery, Professional manufacturing units etc.
2. What type of Food Business you are in ? Based on your Business Catagory open / activate the services as required.
Create A Shop
You need to prepare in advance this information
You are a Chef /Reseller ( Option 1 or Registered Business )
Business Category i.eRestaturant, Bar, Home made, Hotel etc
Business Name cannot use any name which is registered with local government or falls under copy right /Trade mark.
Bilingual address in English and local Language
Picture of your Business & Also a Logo
YOUR KEY TO SUCCESS:
You need to maintain high quality & hygiene standard for your cooking / production process!
New to Business:
Introduce your Shop to your friends and relatives. Ask them to buy and taste your products, certify them with honest feedback and reviews to create trust & good reputation which is all you need to become successful in food industry. It will help you to get more outside customers. Use some
Already in Business:
Introduce your Shop to your existing customers and tell them what they can now do or whats the advantages
Ask them to add your Shop in the Fab list so that they can view your offers and new products Post . Its the greatest marketing tool
Adding your Shop in FAV list :
Ask Customers to add your Shop in the Fav list so that they can view your offers and Events information directly.You don't have to emails, Send leaflets or SMS's
It's the greatest marketing tool, offer free dishes or small discount - ask them to Add your Shop and Share your Shop or Product pictures on their Moments.
Review / Comment :
Ask customers to write reviews or feedback - Bottom line is more customer reviews not only helps build trust and loyalty, but you will see a direct correlation to your marketing efforts and leads generated.
Use online reviews to your advantage by actively responding to feedback
in a constructive, manner which improves your online presence.
Steps of Review Management
Collecting New Reviews
Distributing the Reviews
Analyzing the Reviews
Changing your Online Positioning Responding to reviews
It's not enough to simply gather and post a large number of reviews. In addition to the distribution and analysis of reviews, the direct handling of reviews is a core task of review management.
When guests leave reviews they are often looking for a reaction from your Restaurant / hotel and its staff. This is especially true with guests who leave critical reviews about your business. These guests want to feel that you understand their problems and frustration and that you'll do everything you can to solve the problem. Taking a sensitive, individual approach to customer service is very important, and helps to create a warm, positive image of your Business to potential guests.
ADD NUTRI INFO TO YOUR PRODUCTSM
to show you really care for your Customer’s health. As more and more people are carving towards balance diet and what can be the batter way to show your love towards them.
Opportunity to communicate key product information with consumers and expand the reach of your brand . Give your customers the information they want about your products - nutrition facts and ingredients,recipe and health warnings
Even when a promotion tries to attract new customers, it should be set up in such a way that customers can easily see why they should return without the promotion.
ACTIVATE /OPEN SERVICE AS PER YOUR REQUIRMENT
SHOP QR Code
It helps the Customer to Scan the Code and get access to your Shop Facilities Directly , They Can View The Menu while they are in the queue or in the Table and also Can place Order Directly before event entering your Shop .
Shop/Hotel Layout with QR code
Can create Floors arrangements With Room/Table No .Create QR Code for each Rooms/Table. You need to Create the Layout first then open / use the Order On Table and Take Order services
Download template Generate QR Code –
Right Click to Save Paste the QR Code inside the Scan Template then print and paste it on the Tables or Rooms
Order On Table & Take Order
You need to First set the Layout part activated by Design the Shop or Hotel layout to maximize the full usage of Order On Table & Take Order.
Via Order On Table Guest can scan QR code or manually input Room /table details to place Order or Call for Services directly from their mobile including checkout request in advance.
With the Help of Take Order your Waiter or Shop Staff can take order directly from their mobile / Tab / Shop Order placing PC* ( if you are using paper to take order*) and place it directly to the Kitchen . The convenience and the accuracy of each order helps create happy customers and you can keep track on what business has been done with just one click. Check the Report section for details.
Meal Deals & Events:
In order to Create meal deals ,first you need to add products and add special price ( offer area )to it . Then you can combine different products to make a meal set or meal deals.Once any customers to add your Shop in the Fav list so that they can view your offers and Events information directly. You dont have to emails, Send leaflets or SMS
Booking & waiting list management
Customers can book tables from your Shop page - both website and via APP . You will receive notification for the same on your Shop dashboard & Notifier App. You can Accept /Confirm the same with a Confirmation Number or can keep them in the waiting list and can confirm them accordingly . The User will get notification of the same . You can use the Order Management system to monitor and perform, execute task easily
Notifier & User Management:
Notifier App Lets you get connect to your business through mobile . You can create App user via User Management.
With the help of Business Notifier App your Waiter or Shop Staff can take order directly from their mobile or Tab and place it directly to the Kitchen . The convenience and the accuracy of each order helps create happy customers.
Order Management System :
Helps you to manage and execute the overall Order & Sitting Arrangements . It's simple to use and you will get notification on respective service icon once any new order been placed.
“ You now have the sparks that will ignite your creative juices, and help you sell more of your products or services. Try the items that are easiest for you to implement immediately, and if they work for you, then try to adapt some of the others to your business and watch your sales continue to rise! If you can't seem to be able to use any of these items, then Text Message me, and I'll work with you to get you on the right track to growing your business!!
Orderliv is an One Stop Food Platform for Business and Food Lovers,It enables our users to quickly access unique Foods, exciting Recipes , quick Ordering , Diet tips and a 6 Sense Food recommendation system. Our aim is to bring millions of Food Lovers and Businesses together building an ecosystem of interconnectedness